Deleting Your Account

We are sad to see you go, but we understand! To help keep your data private we offer the ability to delete your account. Just follow these simple steps.

1. Make sure you have the How We Get Thru app downloaded.

2. Open the How We Get Thru app.

3. If you aren’t logged in to the account you wish to delete, please log-in

   • If you forgot your password, you can type your email in and press “Forgot Password” and a reset link will be sent to you.

4. Tap the user icon on the top left corner from the Home Screen.

5. Choose “Account”

6. Scroll down to the bottom and tap “Delete Account”

   • If it’s been a while since you logged in, the app will ask you to log-out and re-log in for security purposes.

7. Confirm you’d like to delete your account.

Note: All your data, including but not limited to your journals, profile pictures, course progress and favorite resources will be deleted and are not recoverable.

If you have a subscription or a purchase, these are tied to your Google or Apple accounts. Make sure to cancel your subscriptions through the Google Play or App Store as well.